• New Blog: Constellations can make supply chains more secure, flexible and resilient

    New Blog: Constellations can make supply chains more secure, flexible and resilient

  • DSCI's Latest Whitepaper: "Landing the Frontside Flip"

    DSCI's Latest Whitepaper: "Landing the Frontside Flip"

  • Center for Global Enterprise Chairman and Former IBM CEO Sam Palmisano Sees China As Supply Chain's 'Wild Card'

    Center for Global Enterprise Chairman and Former IBM CEO Sam Palmisano Sees China As Supply Chain's 'Wild Card'

  • APQC-DSCI Report: "Order-to-Cash: Managing for Success in Disruptive Times"

    APQC-DSCI Report: "Order-to-Cash: Managing for Success in Disruptive Times"

  • DSCI's Latest White Paper: Multiplayer Game Approach to Change Leadership

    DSCI's Latest White Paper: Multiplayer Game Approach to Change Leadership

  • Direct-to-Customer: The need for dynamic supply chains

    Direct-to-Customer: The need for dynamic supply chains

  • DSCI Releases New Whitepaper: Resilient Supply Chain Like Bamboo

    DSCI Releases New Whitepaper: Resilient Supply Chain Like Bamboo

What’s New at the Digital Supply Chain Institute

Cyber Threat Grows With Rise of Digital Supply Chains

The rise of the digital supply chain has brought countless new opportunities and efficiencies for companies, helping them evolve to meet the modern customers’ demanding expectations for speed and service.

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Direct-to-Customer: The need for dynamic supply chains

DTC is all about putting the customer first and driving supply chains to become customer present. Digital supply chains are a necessity as DTC becomes pervasive.

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Land the Frontside Flip to Create a “Customer-Present” Supply Chain

The Digital Supply Chain Institute, a nonprofit applied research organization of The Center for Global Enterprise (CGE), today released pioneering research that provides an execution framework for transforming supply chains to meet the needs and demands of the New Customer.

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Digital Supply Chain Institute Applied Research

What Our Members Are Saying

Colin Browne, CEO & President (Interim), Under Armour.

“Customers have rapidly changed demand around services and expectations. The Frontside Flip shifts focus from the back-end of the cost-saving business to the front revenue-generating business. The Frontside Flip is enabled by advances in data analytics and the use of real-time customer insights to improve demand forecasting and ultimately improve margins. Now is the time to execute and land a Frontside Flip!”

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Alexander Fernandez, CEO, Streamline Media Group

“Between changing customer expectations and digital transformation, a new digital way of change management is critical to your success and to communicate the change within the organization. Multi-player games can teach us adaptability, communication, trust, and management in milliseconds, and these skills are now needed for leaders to respond to challenges they face every day.”

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Ilya Levtov, Co-founder and CEO, Craft.

“COVID-19 disrupted global supply chains, which tended to reveal many risks, structural weaknesses across supply chains, and a lack of intelligence about how it’s all holding together. Managing and monitoring the risks coming from different parts of the supply chain is critical for building a source of truth, which can provide visibility throughout the supply chain to drive resiliency.”

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Michael Crowe, CIO, Colgate-Palmolive (USA)

“While the use of external demand signal data is becoming increasingly important as we advance our Digital Supply Chain initiative, the preparation of the data remains a pain point. Mapping and cleaning data is labor intensive. We are adding machine learning capability to the process of mapping and cleaning data to increase automation and improve speed.”

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Ramesh Ramakrishnan, Chairman, Transworld Group

“In a globalized world today, the logistics and shipping industry faces many challenges and disruptions, including ever-changing customer’s expectations, geo-economic volatility, congestion, and demand-supply imbalances. To overcome these challenges, logistics companies and businesses should partner to create a “Community of Value” that enables effective network and seamless logistics.”

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Paula Dart, VP Global E-Commerce, Diageot

“Understanding the demand forecast and achieving a balance between supply and demand is critical to going to Direct-to-Customer. To accurately predict demand, the supply chain needs automated tools to syndicate trusted data from the supply chain, marketing, and customer sources.”

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Sam Palmisano, Chairman, Center for Global Enterprise

"Recent disruptions in global supply chains have put the spotlight on them where every business needs to think about improving the resiliency and agility of their supply chain to meet the customer’s demands. Companies must transform their operations to be customer-present, and the Frontside Flip is a way to achieve this."

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