Case Studies

Case Study: Li & Fung Ltd. Measuring the Digital Supply Chain Transformation

Hong Kong–based Li & Fung Ltd. is a global supply chain manager for brands and retailers around the world, offering product design and development, raw material sourcing, factory selection, production management, quality control, in-country logistics, global freight management, and e-logistics. With 21,510 employees, the organization reported $16.76 billion in revenue in 2016.

In partnership with the Center for Global Enterprises' Digital Supply Chain Institute (DSCI), APQC interviewed a number of executives from the company and the Fung Academy concerning the firm’s digital transition. The Fung Academy works with the business to develop strategy, support innovation, and catalyze change around the firm’s three objectives of speed, innovation, and digitalization of the supply chain.

This case study examines how Li & Fung is digitizing the complete supply chain on behalf of its customers across the globe.