• DSCI's Latest White Paper: Multiplayer Game Approach to Change Leadership

    DSCI's Latest White Paper: Multiplayer Game Approach to Change Leadership

  • Watch Fireside Chat w/ Kathleen Colucci: Building a Successful Career, Leading Digital transformations.

    Watch Fireside Chat w/ Kathleen Colucci: Building a Successful Career, Leading Digital transformations.

  • New Blog: It’s time to digitally integrate the value chain

    New Blog: It’s time to digitally integrate the value chain

  • DSCI Releases New Whitepaper: Resilient Supply Chain Like Bamboo

    DSCI Releases New Whitepaper: Resilient Supply Chain Like Bamboo

  • Watch Fireside chat w/ Julie Hamilton, Chief Commercial Officer Diageo: Leadership lessons from the pandemic and beyond

    Watch Fireside chat w/ Julie Hamilton, Chief Commercial Officer Diageo: Leadership lessons from the pandemic and beyond

  • Why 2021 Will Be The Year Of The Big Pivot For Supply Chains

    Why 2021 Will Be The Year Of The Big Pivot For Supply Chains

  • Supply Chain Digital Transformation Requires Women Leaders

    Supply Chain Digital Transformation Requires Women Leaders

  • Essential Business Lessons from the Pandemic

    Essential Business Lessons from the Pandemic

What’s New at the Digital Supply Chain Institute

Talking Supply Chain with Julie Hamilton, Chief Commercial Officer at Diageo

On January 27, we were fortunate to have Julie Hamilton, chief commercial officer at Diageo, the global beverage company, join Sugathri Kolluru, DSCI manager, emerging technologies, for a discussion of the leadership lessons from the pandemic.

Read more..

B2B Customer Expectations Survey Report 2020

Read the latest B2B New Customer survey report, which documents the major changes expected by business customers worldwide. Both business customers and individual consumers want something different than they wanted even 12 months ago. We call this market dynamic the "New Customer."

Read more..

B2C Consumer Expectations Survey Report 2020

Digital Supply Chain Institute (DSCI) conducted a major global survey of customers and what they expect from a supply chain. Both individual consumers and business customers want something different than they wanted even 12 months ago. We call this market dynamic the "New Customer."

Read more..
Access All Of The Latest News

Digital Supply Chain Institute Applied Research

Change Leadership in the Digital Era

This whitepaper outline new ideas that work well to generate change for supply chains and discuss how to leverage today’s differences in people and technologies to create the change required to develop a successful Digital Supply Chain.

Bamboo Supply Chain: Resiliency in the time of Covid-19

Companies need to build Digital Supply Chains that are as strong, adaptable, and fast-growing as bamboo. But we have been designing supply chains as if out of steel, and the COVID-19 pandemic has shown us that a rigid supply chain is vulnerable to disruption.

TrailblazeHERS: Women In Supply Chains

DSCI has distinguished Talent planning as a key success criterion for implementing successful supply chain transformations. With the onset of the COVID-19 pandemic, organizations worldwide are orchestrating rapid changes to enable supply chain resiliency through digitization. We strongly trust that this is an opportune moment to bring forth more women leaders in supply chain transformations and unlock the strategic advantages that are a hallmark of diverse and inclusive teams.

The New Customer

Our customer has changed in fundamental ways over the last few years. "New Customer" doesn't refer to the next customer you acquire. It refers to a broad group of B2B and B2C customers that have a fundamentally different way to make decisions and evaluate results. Our supply chains were designed for our traditional customers.

Digital Supply Chain Catalyst Program

Accelerating transformation to a Digital Supply Chain is an enormous challenge for every company. The transformation needs to go faster because other companies are also transforming to meet market demands. Your ability to create happy customers is only as good as your understanding of what your customer wants and when they want it. Supply chain, manufacturing, marketing and product development need to become one. Getting there first really matters – the companies that figure out how to increase the speed of their transformation will win. There are specific actions you can take to accelerate your transformation – to become a catalyst for change.

Talent And Organizational Planning Guide
Access More Research

What Our Members Are Saying

Deana Denton, Director of IT, GSM, Corning

“Most companies still don’t realize the value of their data. It’s kept in silos. Companies need to breakdown the silos and realize their data is an asset they can monetize and barter.”

Sam Palmisano, Chairman, Center for Global Enterprise

“Technology has enabled companies to rush towards Big Data, and I understand the excitement. But sometimes, smart leaders need to get away from the herd. They need to encourage their people to think about data at a granular level. Exactly what data do we need to improve performance? Exactly what data do we have that would be valuable to others?”

Kevin Plank, CEO, Under Armour (USA)

“3D printing is radically changing how we use digital technology to create and produce products that you simply can’t do with traditional methods. For example, we recently launched our first footwear that was digitally 3D fabricated and manufactured — the UA Architect — offering athletes a “super-hybrid” trainer that solved an unmet need through a proprietary 3D printing process. This digital technology, coupled with others like sensors, robotics, big data and analytics, will enable us to engage with new customers, cut costs and transform how we plan, shape, predict and deliver to athletes around the world.”

Logo

Brian Simons, CEO, Janus Logistics Technologies

“Information is inherently valuable and data is the currency in which information is traded. The DSCI framework of data trading brings needed focus to a process that already happens to some extent within and across organizations. The biggest opportunity around data trading is to formalize the process and take advantage of valuable data assets.”

Mike Corbo, Chief Supply Chain Officer, Colgate-Palmolive (USA)

“In the near future, as we develop more 3D printing capability and knowledge, we will be able to accelerate our innovation and new product development process greatly. Where it takes a week or more today, we’ll be able to create a new product mold and cap in just a day for quick prototyping. Coupled with sensors, social media, retailer and big data analytics, we’ll be able to both shape, predict and quickly respond to new customer demands and grow market share.”

Logo

Brock Bayles, Vice President – Finance & Analytics, Toyota Financial Services

“Customers are demanding more customization and better product, services, and experiences. Understanding customers’ preferences will be a huge game-changer.”

Michael Crowe, CIO, Colgate-Palmolive (USA)

“While the use of external demand signal data is becoming increasingly important as we advance our Digital Supply Chain initiative, the preparation of the data remains a pain point. Mapping and cleaning data is labor intensive. We are adding machine learning capability to the process of mapping and cleaning data to increase automation and improve speed.”

 Logo