What’s New at the Digital Supply Chain Institute

Cloud Computing and the Supply Chain of Services

In 2008 I gave a talk at a conference on The Promise and Reality of Cloud Computing. In his closing remarks, the conference organizer noted that most everyone had agreed that something big and profound was going on, but they weren’t quite sure what it was they were excited about. “There is a clear consensus that there is no real consensus on what cloud computing is,” he said.

Read more..

Digital Supply Chain STOKED! – Blockchain in Supply Chain

Monthly blog featuring George Bailey, the Managing Director of the Digital Supply Chain Institute interviewing a series of supply chain leaders from around the world.

Read more..

Digital Supply Chain Transformation

George Bailey, Managing Director of the Digital Supply Chain Institute, describes what it takes to create a customer focused, revenue generating supply chain. George made these remarks during the DSCI's Executive Leadership Forum at the Under Armour HQ in Baltimore, Maryland, USA. Over 70 supply chain executives attended the DSCI's third forum in October, 2017.

Read more..

What Our Members Are Saying

Mike Corbo, Chief Supply Chain Officer, Colgate-Palmolive (USA)

“In the near future, as we develop more 3D printing capability and knowledge, we will be able to accelerate our innovation and new product development process greatly. Where it takes a week or more today, we’ll be able to create a new product mold and cap in just a day for quick prototyping. Coupled with sensors, social media, retailer and big data analytics, we’ll be able to both shape, predict and quickly respond to new customer demands and grow market share.”

Logo

Tiffany Huang, President of Corporate Marketing, Business Planning & Operations, Acer (Taiwan)

“Our channels are rapidly changing from distribution and partnering offline to engaging end customers and businesses online. In this evolution, our timeline from order to end customer delivery is being continuously compressed. On-time delivery is key — it’s our capability to deliver products more quickly and on time to our customers worldwide that differentiates us in the marketplace. Our collection and use of data and our digital supply chain’s visibility to our suppliers, partners and end customers make this possible. The visibility through big data with data analytics gives us the capability to better predict supply vs. demand, also gives us the chance to shape future orders and service better with customers.”

Logo

Jean-Pascal Tricoire, CEO, Schneider Electric (Hong Kong)

“As a company, we must differentiate ourselves to our customers in the market in all that we do. It’s essential to have end-to-end visibility and capability in our supply chain. A Digital Supply Chain — including use of the internet, big data, analytics and other technologies — enables us to do so much more today than only a few years ago. This differentiation grows our revenue and market share while also cutting costs significantly. Two examples illustrate how our Digital Supply Chain differentiates us. It is about visibility and collaboration, and differentiated service for customers according to their specific needs. Our business customers expect to know at all times where their products are in our supply chain process, as they rely on us 100% to then deliver on their own projects, which digital enables now fully. The second involves sensing new business opportunity on social media and adapting accordingly our service offer.”

Logo

Kevin Plank, CEO, Under Armour (USA)

“3D printing is radically changing how we use digital technology to create and produce products that you simply can’t do with traditional methods. For example, we recently launched our first footwear that was digitally 3D fabricated and manufactured — the UA Architect — offering athletes a “super-hybrid” trainer that solved an unmet need through a proprietary 3D printing process. This digital technology, coupled with others like sensors, robotics, big data and analytics, will enable us to engage with new customers, cut costs and transform how we plan, shape, predict and deliver to athletes around the world.”

Logo

Sudhir Reddy, Chief Information Officer, Aricent (USA)

“We’ve over 8,500 engineers with more than 800 projects underway at any given time. Winning bids requires speed and agility to define, select, cost out and deploy right-sized and skilled teams. This cuts costs, but more importantly, creates customer confidence that wins us more business. Our Digital Supply Chain capabilities will gain us market share as a preferred vendor and has the potential to grow our revenues by 10% to 15% due to ramp-up capability, skill alignment, quality of delivery and cost management.”

Logo

Michael Crowe, CIO, Colgate-Palmolive (USA)

“Measuring and improving performance of the overall supply chain takes real collaboration between many functions, from sales to development. We’re working to integrate the entire planning process with fast and user-friendly systems, but success will depend as much on the process and mindset to reach a consensus number that will drive the entire chain. We’ve established a monthly, cross-functional process to review the perspectives of Supply Chain, Sales and Finance. Each participant shares what is being put in as goals and forecasts, and discusses them with the others. A series of working meetings and leadership alignment result in consensus. The upfront disclosure, discussion and disciplined consensus is gaining traction with all. Collaboration is improving team communication, trust and confidence. It’s a good example of collaboration driven for a needed outcome.”

Logo

Bill McDermott, CEO, SAP (Germany)

“The customer and customer alone determines whether we win, or we lose. This is increasingly a customer to business global economy; the business to business to customer economy is going away. In this evolving economy, everything has to start with that ultimate empathy for the end user and the experience they’re getting from business’ products or services. Big data and analytics, the Internet of Things, social media all enable businesses in every sector to reach and thereby better know and fulfill their customers’ needs and wants. The Digital Supply Chain holds the promise of real-time data to sense demand, drive innovation, reduce cost and deliver the customer the right product at the right time and price.”

Logo